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Question: 1 / 515

What is meant by electronic government (e-government)?

The use of social media by government officials

The use of the internet and technologies to enhance government services

Electronic government, commonly referred to as e-government, encompasses the use of the internet and various digital technologies to improve and enhance the services provided by government institutions. This approach allows for increased efficiency, accessibility, and transparency in government operations. By leveraging technology, e-government initiatives can streamline processes, facilitate communication between citizens and officials, and expand access to important information and services.

While social media (first choice) and online voting (third choice) may be components or tools that some governments utilize in their overall e-government strategy, they do not represent the entirety of what e-government entails. Similarly, the digital storage of government documents (fourth choice) is a specific aspect of modernization within government but does not capture the broader purpose and scope of enhancing government services as a whole. Thus, the essence of e-government lies in the comprehensive use of the internet and technology, making the second choice the most accurate representation.

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An online voting system used for elections

The digital storage of government documents

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